TABLE OF CONTENTS
- Step 1: Go to the Account dropdown on the top-right menu, click on Subaccounts
- Step 2: If there are too many subaccounts inside Twilio, you can go back to aiXios and copy the Account SIN for that location to search in Twilio:
- Step 3: Search based on the Twilio Subaccount SID in aiXios agency settings -> Twilio Paste the Account SID here and click on it:
- Step 4: Click into the subaccount so you will see there’s an orange text on the top left:
- Step 5: Click Monitor -> Logs -> Calls
- Frequently Asked Questions
Troubleshooting tips when call events don’t seem to be working:
Step 1: Go to the Account dropdown on the top-right menu, click on Subaccounts #
Step 2: If there are too many subaccounts inside Twilio, you can go back to aiXios and copy the Account SIN for that location to search in Twilio: #
Step 3: Search based on the Twilio Subaccount SID in aiXios agency settings -> Twilio #
Paste the Account SID here and click on it: #
Step 4: Click into the subaccount so you will see there’s an orange text on the top left: #
Step 5: Click Monitor -> Logs -> Calls #
Frequently Asked Questions #
Currently no frequently asked questions. Submit feedback on this article to help is add questions to this section!
